Our client, a rapidly growing deposit taking SACCO with operations in
Eastern and Nairobi regions of Kenya, as part of its business growth
strategy, seeks to strengthen its human capital structure by recruiting
dynamic and result oriented management team to fill the following
positions:
1. Branch Manager
Based in Nairobi
Ref: BM/10
Reporting to the Chief Executive Officer, the person shall be responsible for:
Job Description:
Coordinating day to day branch operations and business growth at the branch
Managing branch performance against agreed targets and
budgets, and within policies and standards and in line with the Sacco`s
strategic objectives
Establishing and overseeing the implementation of sound
financial management systems in liaison with the branch Operations
Manager and finance department
Ensuring branch accounting system is operated as per the accounting and finance policies
Seeking and continuously developing knowledge and
information about competitor activity, pricing and tactics, and
communicate this to relevant departments in the Sacco
Communicating, liaising, and negotiating internally and
externally using appropriate methods to facilitate the development of
profitable business and sustainable relationships with stakeholders
Maintaining and develop existing and new customers through
appropriate propositions and promotion methods, and relevant internal
liaison, to optimise quality of service, business growth, and customer
satisfaction.
Managing the branch loan portfolio in accordance with the Sacco credit policy and procedures.
Management and growth of the branch savings and deposits in
accordance with relevant policies, procedures as well as the overall
Sacco strategic objectives
Ensuring that all Sacco policies, rules, procedures and
other relevant laws and regulations are adhered to and all staffs are
conversant with them
In liaison with finance department, ensure adequate branch liquidity and that there is enough cash at all paying points
Ensuring adequate security for cash in Sacco premises, in transit and at paying points.
Control the utilization of, and ensuring proper maintenance and custody of all society assets at the branch
Establishing and maintain appropriate systems to ensure
that member’s queries and complaints are noted and addressed
satisfactorily and in time.
Establishing and maintaining appropriate reporting systems
to ensure the board and management are well appraised on branch
performance and that accurate reports are prepared and submitted in time
Ensuring proper running and security of ICT resources at the branch in accordance with the ICT policy
Managing and motivate staff, train and develop staff,
according to company policies and employment laws, and ensure relevant
HR procedures are followed (appraisals, discipline, grievance, etc.
Managing branch health and safety, security and emergency
systems, and ensure staff and members awareness of the same, according
to Sacco policies and relevant laws
Developing personal skills and capability through on-going
training, as provided by the Sacco or elsewhere or by self-subject to
Sacco approval.
Any other duties as may be allocated by superiors from time to time
Minimum Qualifications
University degree in Business Administration, Business Management, Commerce, Finance, Accounting or Economics.
Be a registered certified public accountant CPA (K).
Diploma in co-operative management, business management,
microfinance, marketing, entrepreneurship or any other relevant field
will be an added advantage.
Have at least five years’ experience in a deposit taking
SACCO/Microfinance or Banking with two of these being in a senior
management position.
Computer proficient
Possess excellent interpersonal and communication skills.
Knowledge of Sacco and Co-operative regulations
Knowledge of credit management
2. Micro Credit Manager
Ref: MCM/10
Reporting to the Chief Executive Officer, the person shall be responsible for:
Job Description:
Analysing and evaluating the demand, market
segmentation and competitive situation for the target clients of micro
credit products to identify opportunity in the market for new products
Working with relevant departments on developing and
updating microcredit products concepts and its prototypes, including
product policies, operational procedures, methodology guides and other
supporting documents in order to meet business strategies
Monitoring the evolution of the microcredit portfolio
(comparison with quantitative and qualitative objectives) to better
assess the risk of loan portfolio
Following up the roll-out into the target market of new
designed or improved loan products to ensure the practical, meet with
risk mitigation, and competitive advantage manner;
Overseeing the development and follow up the implementation
of Micro Credit policy, procedure, and guideline to ensure the quality
management of micro credit portfolio.
Supporting income generation for enterprises and help to build financially self-sufficient low income borrowers/clients.
Providing financial services with greater flexibility at a
more affordable price making microfinance services very attractive to a
large number of low income clients.
Managing funds adequately enough to meet future cash needs in consultation with Finance and Accounts department.
Identifying donors who are active in microfinance and who might provide support or funding.
Providing consistent guidelines for the effective
management of the accounts processing and credit administration
functions established at each county/ field/ unit offices.
Minimum Qualifications
Are holders of a business degree or its equivalent from a recognised university and a diploma in Banking or its equivalent;
A certificate in Micro-Credit related course will be an added advantage.
At least 3 years’ experience in credit operations in microfinance/banking environment/Sacco
Experience in report writing, writing policy and procedure
Good English proficiency, both written and spoken
Computer literacy (MS. Office, PowerPoint, e-mail, etc.)
3. Marketing Manager
Ref: MM/10
Reporting to the Chief Executive Officer, the person shall be responsible for:
Job Description
Developing new products and marketing strategies within approved budgets.
Marketing the Society’s products through field visits,
seminars, brochures, face to face talks and media coverage with existing
and potential clients.
Initiating, planning and co-ordinating member education.
Conducting market research and analysis on market trends, customer satisfaction and product development.
Co-ordinating the customer care function in all branches to ensure that members are served in an exemplary manner.
Creating rapport between Society and the external and internal stakeholders.
Studying implication of press and other information to the
sustainability of the Sacco and to advise management accordingly.
Handles members’ grievances by conducting field visits and maintaining
follow up records on action.
Identifying public relation issues and advises the General Manager on how to resolve such issues.
Handling customer queries and complaints.
Playing the role of the Public Relations Officer in the Society
Coordinating all the Branch marketing activities.
Ensuring that marketing activities are within the approved budget.
Minimum Requirements
Bachelor’s Degree in Marketing or a Diploma in Marketing
Computer proficiency in computer application, especially in accounting packages and systems
Thorough knowledge of the Society’s products and services
Knowledge of the operating environment, the Sacco movement and Sacco regulations.
At least three years’ experience in a similar capacity or banking experience
4. Human Resources Manager
Ref: HRM/10
Reporting to the Chief Executive Officer the person shall be responsible for:
Job Description
Working closely with various departments, increasingly in a consultancy
role, assisting heads of departments to understand and implement
policies and procedures.
Promoting equality and diversity as part of the culture of the organisation.
Liaising with a wide range of people involved in policy areas such as staff performance and health and safety.
Recruiting staff
Developing and implementing policies on issues like
working conditions, performance management, equal opportunities,
disciplinary procedures and absence management.
Preparing staff handbooks.
Developing and implementing a practical and result oriented
staff performance appraisal tool to plan, manage, review and
reward/remedy staff performance.
Advising on pay and other remuneration issues, including promotion and benefits;
Undertaking regular salary reviews.
Negotiating with staff and their representatives ( trade union officials) on issues relating to pay and conditions;
Administering payroll and maintaining employee records.
Interpreting and advising on employment law and any amendments.
Dealing with grievances and implementing disciplinary procedures.
Developing with line managers HR planning strategies which consider immediate and long-term staff requirements.
Analysing training needs in conjunction with departmental managers.
Planning and sometimes delivering, training - including inductions for new staff;
Minimum qualifications
A business related undergraduate degree preferably in Human resource management
Higher Diploma in Human Resource Management.
Proficiency with MS Office Suite
Good communication and conflict resolution skills.
Two years relevant experience at an equivalent position.
Certificate of good conduct
How to Apply
Interested applicants who meet the above requirements are requested to
email their applications together with their resume’s and testimonials,
quoting the job reference as the subject header, and stating their
current and expected remuneration to co-opconsultancy@co-opbank.co.ke so
as to reach us by 14th October 2014.
NB: Applications that are incomplete, received beyond the
deadline or that do not meet the above stated requirements will not be
considered.
Only short listed candidates will be contacted.
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