KCB Jobs; Kenya Commercial Bank wishes to recruit for the following positions;
The Position
Reporting to the Senior Manager, Banking Systems Operations, the role will ensure the system health and optimization of the core banking system infrastructure.
Key Responsibilities
2. Oracle Database Administrators
Job Ref: IT 16/2014
The Position
Reporting to the Senior Manager, Data Base Administration, and the successful candidate is expected to ensure the health and optimization of all oracle data based applications
Key Responsibilities
Job Ref: IT 13/2014
The Position:
Reporting to Network Infrastructure Integration and Administration Manager, the job holder will be required to provide technical support to Network Infrastructure service outages and service requests in line with business needs through integration, configuration, administration and management of Network Infrastructure elements across the Bank’s Enterprise Network while ensuring high availability and a secure data network for delivery of business services.
Key Responsibilities
Provision of timely and high quality and cost effective infrastructure Maintenance of network up time and improvement of network management solutions Improving network security to reduce threats of attacks Researching on and deployment of modern technologies and their application of industry standards and best practices to network installations Ensure that installations adhere to industry standards and best practices Reduction of overall network infrastructure costs through increased efficiency and convergence of services on the network
The Person
In order to be considered for the above position all applicants should have:- Must have Bachelor’s degree in Information Technology from an institution recognized by Commission for University Education. Must be a CCNA (Cisco Certified Network Associates). Possession of additional IT certification e.g. ITIL, CCNP, CCVP, CCSP and COTIT, will be a definite advantage A minimum of 3 years’ experience in Information Technology with hands on experience in Networking (Routing and Switching). A minimum of 2 years working experience with IP telephony systems-(Telephony and Voice). Good understanding of emerging trends in the industry and possible improvements in corporate data and voice networks. Proven skills in configuring security perimeter firewalls, IPS systems, and advanced security configurations on Cisco Devices. Demonstrate in depth understanding of troubleshooting skills and resolution of Network infrastructure issues. Demonstrate understanding of the Bank’s IT Policy and Procedures Strong networking and interpersonal skills A results driven “team player”, personality with a willingness and ability to work in a dynamic working environment Excellent planning and organizing skills Excellent customer service
4. Brand Managers
Job Ref: MKT 08/2014
The Position:
Reporting to the Head, Business Marketing the job holder will be required to develop and execute activity plans that drive the business growth and objectives of assigned brands in order to realize customer numbers, revenue and product penetration of assigned products.
Key Responsibilities
Development and execution of marketing plan for the assigned products and/or business units. Work closely with the unit heads, product development team and sales teams to achieve the business objectives. Participate in projects driven by the respective business units supported.
Campaigns/Promotions - The key components of this item are:
Develop briefs for campaigns and promotional projects in line with the business and brand objectives. Work with partner agencies and suppliers to ensure timely execution of promotional projects and campaigns with the aim of achieving the business and brand objectives. Implement an internal marketing plan Regular performance tracking and compilation of a report on each activity which is circulated to the respective stakeholders. Close out all campaigns/promotions with a duly signed off report. Coordinate partner agencies and suppliers to execute product activations for the products effectively within set timelines. Conduct Market Intelligence – The key components of this item are: Utilize research reports such as Brand Tracker, Usage and Attitude surveys and product specific surveys to inform and develop marketing plans. Track and analyze assigned product performance through sales numbers and value, monthly Share of Voice (SOV) and monthly competitor advertising and industry trends, and utilize to prepare monthly reports with recommendations to the line manager. Work closely with regional sales teams and branches to ensure sales support at marketing activations and events as well as provide sales teams with any required support during sales driven activities. Liaise with Procurement to ensure merchandise ordered is as per correct specification and meets brand guidelines. Liaise with Procurement to ensure supplier sourcing is done in accordance to budget and business needs while maximizing savings through effective negotiations with service providers.
Position Qualifications & Experience
For the above position, the successful applicant should have:- Bachelor’s Degree in Marketing from an institution recognized by Commission for University Education Possession of a postgraduate degree or professional qualification in a Marketing will be an added advantage. Minimum of 3 years’ experience in a Marketing or similar role. Experience in Marketing & Sales. Knowledge of Banking Operations. Demonstrate excellent Planning and organizing skills. Excellent communication skills. Project Management Skills. Proven track record in delivering results.
5. Vacancy: Manager, Partnerships
Job Ref: MKT06/2014
The Position:
Reporting to Head, Product Innovations the job holder will be required to manage, negotiate and close partners to drive products development, features enhancements, brands promotions and blue and white label programs for products.
Key Responsibilities
Seek and manage contracts to resolve systems integrations, commercial requirements with large corporate, parastatals, counties and central government to generate new products, features enhancements, new markets, customer offers for brand promotions and cross sell opportunities. Negotiate and develop billers for channels to drive direct integration and aggregator programs to rapidly expand the existing portfolio to lead in channel utility. Seek and close white and blue label partners to meet loyalty program revenues and customer targets. Work with business and cross functional teams to rapidly execute partnership programs – commercial and contract alignment internally. Developing new & leveraging existing community building programs for customer recruitment, engagement & retention. Provide leadership, creative and strategic oversight over partnership negotiations.
The Person
Must have Bachelor’s degree in Marketing from an institution recognized by Commission for University Education. Possession of Professional Qualification in Marketing and MBA will be an added advantage. At least 5 Years Partnership Management Experience. Must have at least 5 years’ experience in Sales and Marketing, and 3 of which should be at management level in management of sales and marketing of the banks’ products Ability to build strong working relationships, internal and external to the organization Experience in Banking Operations Ability to work effectively under pressure and tight deadlines Experience in projects management will be an added advantage
6. Manager, Loyalty Programs
Job Ref: MKT07/2014
The Position:
Reporting to Head, Product Innovations the job holder will manage the Enterprise wide loyalty program for customers across the Bank’s products and services whose focus will be to attract new customers, increase products penetration, customer engagement and retention.
Key Responsibilities
Continuously developing the program design, customer journey, technology components, services and processes required to deliver strong consumer propositions. Define, implement and manage multi-channel loyalty scheme rewards and communications that drive customer engagement and sales revenue/margin. Working with the partner consultants and internal stakeholders to develop the business case, ROI forecasts and the key metrics to measure scheme success. Work with business development to identify partner opportunities, as required, to fill solution gaps and redemption programs opportunities. Manage 3rd party partnerships for blue & white label programs in order to deliver revenue and customer number targets. Ensure customer facing staff and all staff across all areas of business have access to appropriate training and information to be able to efficiently resolve all loyalty scheme customer queries. Delivering analysis and reports to demonstrate the effectiveness of loyalty communications including recommendations for future improvements and testing. Test and learn – put in place robust testing plans to continually optimize activity and demonstrate ROI. Manage the direct and cross functional teams working with the program to coach and inspire exceptional delivery.
The Person
Must have Bachelor’s degree in Marketing from an institution recognized by Commission for University Education Possession of Professional Qualification in Marketing and MBA will be an added advantage. Have at least 5 Years’ experience in marketing management position, 3 of which should be in management of loyalty program. 2 Years in product development Demonstrate excellent communication skills Excellent customer service and interpersonal skills Should have a thorough knowledge of Retail Banking Products, services and the financial services Industry.
7. Senior Market Risk Analyst
Job Ref: RISK 04/2014
The Position:
Reporting to the Head, Market Risk, the position will support coordination of the Group’s market, liquidity and country risk management.
The position will support the identification and evaluation of market, liquidity and country risks, provide support to the Business units, perform risk return analytic s, development of economic capital and oversight on the maintenance of the Treasury Front Office and Market Risk System.
Additionally to contribute to the development and implementation of strategies to ensure KCB is Basel compliant.
Key Responsibilities
The main responsibilities of the department are:
Maintenance, development and customisation of market, liquidity and country risk policies, procedures and controls for the Bank and its subsidiaries Monitoring the market, liquidity and country risks of KCB on a global level Overseeing the maintenance of the Treasury Front Office and market risk system across the Group Calculating the economic and regulatory capital of the trading activities and development of criteria for allocating economic capital to business and trading units Production of risk versus return reports for the respective Treasury products to obtain an optimal trading portfolio, risk-transfer strategies which ensure compliance with the risk tolerance and maximise economic value Validation and maintenance of pricing and value at risk models for both current and new Treasury products as they are introduced including back testing Utilisation of statistical forecasting techniques to predict movements in market factors and use this information to develop meaningful scenarios and stress tests for scenario analysis and stress testing Preparation of the respective risk reports to ALCO and Board Providing guidance to the junior market risk analysts across the Group Supporting the Group’s “New Product Approval Process” for Treasury products Oversee the MTM process by ensuring that the MTM sources are updated and reflective of market rates/prices Establish and maintain control framework to ensure compliance with internal policies, procedures, BASEL requirements, Codes, and applicable external laws and regulations Contribute towards development of the Group’s strategic risk management capability for Treasury and risk/return assessments and benchmarks Any other duty as may be assigned by Head Market Risk on ad hoc basis
The Person
For the above position, the successful applicants should have:
A University degree from an institution recognized by Commission for University Education in a relevant field, e.g. Statistics, Maths, Economics, Finance, Computer Science etc preferably with an MBA or other relevant postgraduate qualification Professional Banking qualification or equivalent – PRM, FRM, ACI Dealing Certificate 6 years of wide ranging bank experience - 5 years middle management experience, in a market risk or Treasury unit of a bank Comprehensive understanding of Treasury products Some understanding and command of SQL programming language or prior experience with database management especially oracle or SQL Servers Good management skills including organizational, presentation & communication and problem solving skills Demonstrated high integrity and team spirit Possess excellent analytical skills, be open-minded and have the ability to identify alternative solutions
The above positions are demanding for which the bank will provide a competitive package for the successful candidates.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
To be considered your application must be received by Sept. 26, 2014.
Only short listed candidates will be contacted.
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