Kenindia Assurance Company Branch Managers Jobs in Kenya

Kenindia Assurance Company Branch Managers Jobs in Kenya

Kenindia Assurance Company Limited is one of the leading composite insurance Companies in Kenya with branches in all major towns of the country.Established in 1978, the Company has continued to be a market leader in the Insurance Industry.
We are in the process of expanding our network and services to different counties and are looking for qualified individuals to fill the following positions:
1. Job Title: Branch Manager
Department: Marketing / Operations
Reports to: Asst. General Manager – Marketing/Operations
Supervises:Branch Team
Job Purpose / Function: Take charge of branch operations and ensure that they meet or exceed set performance targets in respect to underwritten premium, client recruitment, service quality and expense control.
Key Duties and Responsibilities

Promote business growth and achieve set growth targets by aggressively marketing the branch to potential customers and increasing the services provided to existing ones. This will include monitoring market activities and identifying ways in which the company’s services can be improved and rendered more competitive

Ensure that both internal and external reporting requirements are complied with fully and that reports are accurate and timely

Ensure that branch operations run smoothly and profitably so that quality service is provided to customers at all times

Set performance standards for Branch Assistants that are in line with the Company’s business targets and ensure that staff understand those targets and have the capacity to achieve them. This will include ensuring that staff are well trained in their jobs and regular monitoring of performance

Promote a positive image for the company by ensuring quality service and professionally handling customer complaints. Improve business for the company by maintaining good customer relations

Take charge of security matters at branch level and ensure compliance with set policies and procedures

Ensure that the branch’s credit activities are managed in a compliant manner, are profitable and pertinent risks are minimized

Perform operational duties including making payments and receipt authorizations and general staff supervision

Generate the required reports in a timely and accurate manner

Train and set targets and monitor the performance of agents

Visit, develop and maintain good rapport with customers and handle their queries, and reporting on any significant/persistent concerns to management

Opening and maintain new accounts within the region, in consultation with the Branch Overseeing Officer and AGM Marketing and overseeing the profitable growth of these accounts

Ensure that territorial agents are paid in a timely and accurate mannerJob Specifications
Academic and professional qualifications:

Degree in any business related field e.g. Marketing, Commerce, Insurance, Economics etc.

ACII , AIIK ANZIF

Training in customer care and sales

Minimum years of experience required for them: 3 - 5 years at management levelCore skills and competencies:

Underwriting skills, must be able to give accurate quotations

Problem solving and decision making skills

Relationship building skills

Networking skills

Staff supervision, training and performance management skills2. Job Title: Bancassurance Manager
Department: Marketing / Operations
Reports to: Asst. General Manager – Marketing / Operations
Supervises: Bancassurance Team
Job Purpose / Function:
Responsible for the growth of bancassurance business in line with the Company’s business strategy.
Key Duties and Responsibilities

Prepare the strategic plan and structure of the Bancassurance Business

Ensure that the required regulatory approvals are in place

Develop the Bancassurance business and operational team

Develop systems and procedures which can be implemented to achieve the set standards

Identify and create solid partnerships with banks

Create, manage and run sales and customer service for the Bancassurance business

Continuously meeting the business targetsJob Specifications
Academic and professional qualifications:
Undergraduate Degree in Finance or Insurance MBA would be an added advantage ACII or AIIK
Minimum years of experience required for them: 3 - 5 years at management level
Core skills and competencies:

A team player with good interpersonal and persuasive skills

A good planner

Keen to detail

Knowledge of insurance productsHow to Apply
All application letters and detailed CVs should be sent by 24th October 2014 to recruitment@kenindia.com
or to the following address:
Head of Human Resources,
Kenindia Assurance Company Limited,
8th Floor, Kenindia House,
P. O. Box 44372 – 00100,
Nairobi.
Only shortlisted candidates will be contacted