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Saturday 27 September 2014

Safaricom Fraud Detection Senior Manager Job in Kenya


Safaricom Fraud Detection Senior Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. We are pleased to announce the following vacancies within Risk Division.
1. Senior Manager - Fraud Detection
Ref: RM – SMFD – SEPT - 2014
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the Head of Department – Ethics & Compliance, the successful candidate will be to prevent, detect, investigate and manage fraud within Safaricom by proactively reviewing high risk aspects, recommend changes to processes to reduce exposure and using appropriate technology to enhance effectiveness and efficiency.
The key responsibilities will be to:


  • Defining the annual Fraud Detection reviews/ Forensic Audits using a risk based approach to cover critical or high fraud risk areas across the business;
  • Provide a technical leadership in Forensic Data analysis and Fraud Detection engagements;
  • Define the strategy for management and optimization of the Fraud Detection tools like FMS, I2 etc., to continuously improve in detection of both technical and commercial Fraud;
  • Detection and first-level investigation of financial services fraud;
  • Preparation and monitoring of section budget;
  • Manage the objective setting & Performance Management Processes of staff within the section;
  • Manage and grow Talent within the section;
  • Facilitate staff satisfaction survey within the section; The ideal candidate should possess the following skills & competencies:
  • Degree in Business or IT related field.
  • 8 years of experience in a telecommunications or IT environment in system administration, with a good exposure in IT Network investigation techniques and methods.
  • Good communication skills (ability to present reports, presenting facts in a logical & sequence of events, and highlighting practical recommendations).
  • Understanding of cellular products and services (new & existing Products & Services)
  • Good people management skills and technical knowledge of the.
  • High degree of integrity. 2. Senior Manager - Compliance and Controls
    Ref: RM – SMCC – SEPT - 2014
    In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Head of Department – Ethics & Compliance, the successful candidate will be responsible for the end to end ownership of the Safaricom Compliance Programmes that promotes compliance and controls adherence culture using a risk based approach.
    The key responsibilities will be to:
  • Design, develop and implement the Compliance Policies and Procedures;
  • Manage the Compliance and CACM programs;
  • Report on the state of Safaricom compliance with the control management and other policies and regulations governing the organization on a quarterly basis;
  • Deliver the Safaricom Compliance Programme through leading and developing a team of Compliance Champions from across the business;
  • Take ownership of deliverance of the world class compliance and Continuous Assurance and Control Monitoring within Safaricom;
  • Develop and maintain relationships with senior stakeholders;
  • Apply strong change management and interpersonal skills to influence those Senior-level stakeholders to drive behavioural change in the area of compliance and continuous assurance and Controls monitoring, in order to ensure Safaricom is operating a world-class compliance programmes; The ideal candidate should possess the following skills & competencies:
  • A graduate with a degree in Business, Law, Engineering or IT.
  • Professional certification in risk management and information systems e.g. CISA or CPA (K) or equivalent.
  • At least 4 years (most should be in management positions) proven experience in risk analysis in a telecommunications or financial services environment
  • Audit background
  • Ability to analyse significant amounts of data and information and distil it to the key points in analysing risks in a given situation.
  • Highly developed interpersonal and communication skills
  • High level experience and skills working with stakeholders
  • Strong background in auditing, accounting or the legal field.
  • Detailed knowledge of mobile network operator’s business models and processes. If you meet the requirements and are self-driven, proactive and up to the challenge, please send your resume and application letter quoting the job reference number to the address below.
    All applications must be delivered on or before Tuesday 30th September 2014.
    The Senior Manager - Talent & Resourcing
    Safaricom Ltd Nairobi
    Via E-mail to hr@Safaricom.co.ke
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