1. Job Title: Senior Manager, Card Issuing
Job Ref: RB 20/2015
Department: Retail Banking
Location: Kenya
The Position:
Reporting to the Head, Channels the job holder will be required to grow
the card issuing business through the development and or maintenance,
marketing and sales of credit and prepaid cards products / programs and
partnerships (Card Portfolio Management, Product Management, Direct Card
Sales and Administrative Support for Card Issuing).
Key Responsibilities:
Management of the issuing team
Develop and implement card issuing strategy
Drive card issuing business, technology and service support
Card product development and partnerships
Support card service
Drive card acquisition
People development
Implement Issuing business projects
Ensure growth in issuing volumes
Issuing target achievement
The Person
For the above position, the successful applicants should have:
A University degree from a recognized university in a Business related field.
Professional Banking qualification or equivalent – VISA, MasterCard Operations.
Possession of Masters Degree will be an added advantage.
6 years of experience covering;
Card Sales,
VISA and Master Card Operations,
Card Product development
Card Portfolio Management
Comprehensive understanding of Card products & IT Card Systems.
Good management skills including organizational, presentation & communication and problem solving skills
2. Job Title: HR Analyst
Department: HR
Location: Kenya
Job Ref: HR-04/2015
Purpose:
Reporting to Head, Reward & Policy the job holder will be
responsible for the management of HR Information Systems - HRIS
(Enterprise HR System, Performance Management System, Payroll Systems,
Learning Management System, HR Intranet) Data, Data Analysis, Simple and
Complex Reporting and employee data services that relate to HRIS.
Key Responsibilities
Directly input or manage / supervise the input of data
into HRIS (Staff and Business Information: Organisation structures, job
profiles, bio-data, transitions, updates, amendments)
Execute a Calendar of HRIS Reports as assigned.
Prepare simple and complex HRIS related reports and scenario analysis to support HR and Business Managers.
Implement HRIS Business Continuity Planning, Management and Disaster Recovery
Readiness Testing as assigned and as per Bank policy requirements.
Receive and respond to HRIS enquiries from staff/line managers and action or seek guidance the line manager as necessary.
Maintain data, records and statistics relating to HRIS: system
licenses and documentation, change management Systems versioning.
Prepare and provide sustainability data and statistics as assigned.
Implement monitor and report on assigned responsibilities
within the HRIS Internal and External Service Level Agreement (SLA) s.
Maintains relationships with internal/supplies relating to HRIS: line managers, HRIS Service Providers, IT Division.
Qualifications and Requirements
A University degree from an institution recognized by the
Commission for University Education in HR or a Business–related field.
A professional HR qualification or equivalent – Certificate, Diploma or Postgraduate Diploma.
An MBA will be an added advantage.
3 years of Human Resource Management experience; with at least
3 years’ experience in Systems management and HR Data & Records
Management.
Sound understanding of HR Policies and Procedures.
Customer service, communication, planning & organizing, and people management skills.
Computer Literacy.
3. Job Title: HR MIS Manager
Department: HR
Location: Kenya
Job Ref: HR-03/2015
Purpose:
Reporting to Head, Reward & Policy the job holder will be
responsible for the Human Resource Management Information Systems
(HRMIS) (Group HR System, Performance Management/360 System, E-Learning
System and Payroll Systems) and the planning, directing, coordinating
and execution of the primary, secondary and tertiary activities
emanating thereof: data management and processing, systems analysis and
design, systems project management and implementation, systems backup
and recovery.
Key Responsibilities
Formulate and or execute HRMIS business and user
requirements, projects and project plans, requests for proposals, system
analysis and design scoping.
In liaison with the IT Service Delivery Department, facilitate
or provide users (employees and line managers) with technical support
for the HRMIS.
Leads the development, review, re-engineering and or implementation of HRMIS
Operational procedures, processes, templates and Forms.
Responsible for HRMIS Data Management: Data Entry, Validation
(maker/check controls), Updates, Collation, Distribution, Reporting.
Develop, implement and maintain a catalogue of HRMIS Reports
at all levels (Executive, Line Management and Employee) that support
decision making.
In liaison with the IT Security Department, ensure that HRMIS
backups, system software and hardware updates are done, system recovery
protocols are tested in line with the Bank IT Policy.
Maintains relationships with internal/supplies relating to own
HR Area: IT Service Delivery Department, IT Security Department, Heads
of HR Departments, Country Heads of HR, Payroll Department, HRMIS
service providers and vendors (in liaison with IT Service Delivery
Department).
Qualifications and Requirements
A University degree from an institution recognized by the
Commission for University Education in HR or a Business–related field.
A professional HR qualification or equivalent – Certificate, Diploma or Postgraduate Diploma.
An MBA will be an added advantage.
5 years of Human Resource Management experience; with at least
3years’ experience in Systems management and HR Data & Records
Management.
Sound understanding of HR Policies and Procedures.
Customer service, communication, planning & organizing, and people management skills.
Computer Literacy.
4. Job Title: Senior Market Risk Analyst
Job Ref: RISK 01/2015
Department: Risk
Location: Kenya
The Position:
Reporting to the Head, Market Risk, the position will support
coordination of the Group’s market, liquidity and country risk
management policies and processes.
The person will be required to support the identification and evaluation
of market, liquidity and country risks, provide support to the Business
units, perform risk return analytics, development of economic capital
and oversight on the maintenance of the Treasury Front Office and Market
Risk System.
Key Responsibilities:
Maintenance, development and customisation of market,
liquidity and country risk policies, procedures and controls for the
Bank and its subsidiaries
Monitoring the market, liquidity and country risks of KCB on a global level
Overseeing the maintenance of the Treasury Front Office and market risk system across the Group
Calculating the economic and regulatory capital of the trading
activities and development of criteria for allocating economic capital
to business and trading units
Production of risk versus return reports for the respective
Treasury products to obtain an optimal trading portfolio and
risk-transfer strategies
Validation and maintenance of pricing and value at risk models
for both current and new Treasury products as they are introduced
including back testing
Utilisation of statistical forecasting techniques to predict
movements in market factors and use this information to develop
meaningful scenarios and stress tests for scenario analysis and stress
testing
Preparation of the respective risk reports to ALCO and Board
Establish and maintain control framework to ensure compliance
with internal policies, procedures, BASEL requirements, Codes, and
applicable external laws and regulations
Development of the Group’s strategic risk management capability for Treasury and risk/return assessments and benchmarks
The Person
For the above position, the successful applicants should have:
A University degree from a recognized university in a
relevant field, e.g. Statistics, Maths, Economics, Finance, Computer
Science etc preferably with an MBA or other relevant postgraduate
qualification.
Professional Banking qualification or equivalent – PRM, FRM, ACI Dealing Certificate
6 years of wide ranging bank experience - 5 years middle management experience, in a market risk or Treasury unit of a bank
Comprehensive understanding of Treasury products
Good management skills including organizational, presentation & communication and problem solving skills
5. Job Title: Head -Treasury Marketing, Corporate & Institutional Sales
Job Ref: TREASURY 01/2015
Department: Treasury
Location: Kenya
The Position:
Reporting to the Director Treasury, the role is responsible for
providing treasury solutions to Corporate, Mortgages, Investment and
Institution Banking clients, to meet client's desired FX, hedging and
investment requirements and increase bank's share of wallet.
Key Responsibilities
Responsible for providing Treasury solutions to corporate
customers and developing new products when opportunities /needs arise
whilst achieving the set financial targets for the unit.
Actively follow up with counterparts in Lending and
Transaction Banking units within Corporate, Mortgages, and Institutional
Banking on FX related client requirements.
To actively support in marketing the defined product offering
e.g. in spot, forward and FX swaps to clients and enhance the business
turnover and profitability.
To support treasury sales team in promoting cross-sell of FX
products & referrals from other units within by announcing various
campaigns, incentives structures, training support and ensure that they
actively engage in profitable transactions.
To ensure the treasury sales team develops a robust and loyal
core customer base by building relationships with key decision-makers to
grow business in line with and to understand customer needs.
To maintain a high standard of customer service in order to
increase Bank's market share vis-Ã -vis existing customers and enlarging
the customer base.
Organize and plan both prospective and courtesy calls in a wide attempt to manage relationships.
To coordinate with other internal departments like Treasury
back offices, Market Risk department, reconciliation on Forex issues.
To keep abreast of the latest market developments, competitors tactical mapping and market intelligence.
Relay any important information/news to relevant parties promptly to manage risk and maximize gains.
Provide Leadership and ensure that a high level of staff performance, development and motivation is achieved.
The Person
In order to be considered for the above position, all applicants should have:
A University degree from a recognized university in a relevant field.
ACI Dealing Certification is required.
An MBA or Master’s degree or relevant professional qualifications in a relevant field will be an added advantage.
Minimum 5 years proven working management experience in a large dealing room/ Treasury Function.
Experience in Sales and Trade Finance is essential.
Comprehensive understanding of all treasury products and
services including foreign exchange, money markets, derivatives, fixed
income and the financial services industry.
Comprehensive understanding of the treasury function from end to end including the back office processing component.
Should have excellent, influencing and negotiation skills with
the ability to positively and clearly communicate with a variety of
constituents.
Excellent interpersonal skills and ability to establish new client relationships and generate new business.
Excellent planning, problem solving and analytical skills
Should have strong leadership skills.
6. Job Title: Employee Relations Manager
Department: HR
Location: Kenya
Job Ref: HR-01/2015
Purpose:
Reporting to the Head, Employee Relations and Wellness this position
implements the disciplinary and grievance handling policies and
procedures for an assigned Business Units Portfolio taking into account
application of law, organization values, operational policies and
procedures.
It implements staff recognition programs and interventions that support
delivery of business objectives in line with the organization values.
Key Responsibilities
Formulates input to the Employee Relations and Wellness HR Strategy relating to the assigned Business Units Portfolio.
Implements the Group HR Policies, procedures and processes
relating to the assigned Business Units Portfolio (refer to the Policy
Execution Matrix) and
provides staff and line management with guidance on matters arising thereof.
In liaison with the Forensic Department and or other
concerned Departments, line management and staff, investigate or
coordinate the investigation of staff cases relating disciplinary and
grievance matters and see to their conclusion and or determination.
Manage staff separation procedures and communication,
ensuring that internal policies and related statutory requirements are
observed/fulfilled.
Internally manage law suits filed against the Bank involving
former staff; includes liaising with the internal legal department for
technical legal advice / guidance, collating appropriate case
documentation and evidence, contacting witnesses to corroborate the
organisation’s legal position.
Managers and Maintains relationships with INTERNAL / EXTERNAL
customers/ stakeholders /suppliers relating to the assigned Business
Units Portfolio: Heads of HR Departments, Survey Consultants, Trade
Unions/Committees, Medical, Wellness and
Safety Providers and
Consultants, Industry bodies (e.g. Kenya Bankers Association,
Federation of Kenya Employers), Lawyers, Functional Directors, Heads of
Departments, Branch Managers, staff and line managers,
Prepare substantive management papers, reports,
recommendations, opinions, briefs, presentations, proposals, meeting
minutes relating to the assigned Business Units Portfolio.
Provides secretarial support for business and or staff
committees, schemes, initiatives or forums relating to the assigned
Business Units Portfolio. (Disciplinary and Grievance Handling
Committees, Appeals Committees, Union/Management Meetings, Staff
Recognition Panels, Staff Visits and Engagement Forums).
Maintain accurate and consistent data, records and statistics relating to the assigned Business Units Portfolio.
Qualifications and Requirements
A University degree from an institution recognized by the
Commission for University Education in HR or a Business–related field.
A professional HR qualification or equivalent – Certificate, Diploma or Postgraduate Diploma.
An MBA will be an added advantage.
5 years of Human Resource Management experience; with at least
3 years management in Employee Relations and or Industrial Relations.
Sound understanding of HR Policies and Procedures.
Knowledge of Labour and Employment Laws and HR Regulatory Guidelines
Leadership, customer service, communication, planning & organizing, and people management skills.
Computer Literacy
7. Job Title: Staff Welfare Manager
Job Ref: HR-02/2015
Department: HR
Location: Kenya
Purpose:
Reporting to the Head, Employee Relations and Wellness this position is
responsible for the management of the Staff Medical Scheme (in liaison
and partnership with the KCB Insurance Agency), Staff Wellness Programs,
Staff Bereavement Benefits, Employee Assistance Programs and the HR
processes for staff loan appraisals within the Credit process.
Key Responsibilities
Manage and coordinate the annual review of Schemes, Programs, Initiatives and
Benefits relating to Staff Welfare and implement / coordinate approved outcomes within policy and approval mandates.
Manage the HR processes of staff loan appraisals within the
Credit process.
Act as the primary HR reference contact for staff and line management
and proactively support the delivery of Schemes, Programs, Initiatives
and Benefits relating to Staff Welfare.
Implements the Group HR Policies, procedures and processes
relating (refer to the Policy Execution Matrix) and provides staff and
line management with guidance on matters arising thereof.
Respond to staff and line management enquiries on Staff Welfare matters.
In liaison with Employee Relations Managers and the Health and
Safety Manager, develop and sustain an enabling work environment for
staff, implement staff welfare, health and safety, schemes, initiatives,
policies and procedures.
Manages and or maintains relationships with INTERNAL /
EXTERNAL customers/stakeholders/supplies relating to own HR Area: Staff,
Staff, Line Managers, Finance Department, Procurement Department, KCB
Foundation Department,
Medical Scheme/ Health and Safety Providers, KCB Insurance Agency.
Provides secretarial support for business and or staff
committees, schemes, initiatives or forums relating to own. (Staff
Welfare Committees, Health and Safety Committees, Medical Scheme
Committees, Staff Visits and Staff Welfare Engagement Forums).
Maintain accurate and consistent data, records and statistics
of Schemes, Programs, Initiatives and Benefits relating to Staff
Welfare.
Qualifications and Requirements
A University degree from an institution recognized by the
Commission for University Education in HR or a Business–related field.
A professional HR qualification or equivalent – Certificate, Diploma or Postgraduate Diploma.
An MBA will be an added advantage.
4 years of Human Resource Management experience; with at least 3 years management in employee wellness, health & safety.
Sound understanding of HR Policies and Procedures.
Knowledge of Labour and Employment Laws and HR Regulatory Guidelines
Customer service, communication, planning & organizing, and people management skills.
Computer Literacy.
8. Job Title: Talent Manager
Job Ref: HR-05/2015
Department: HR
Location: Kenya
Purpose:
Reporting to the Head, Learning, Talent and Development is responsible
for the management of the Group HR Talent Management Framework in
liaison with HR Business Partners, Senior HR Advisors, Resourcing
Managers, Executive and Senior Line Management.
The framework entails planning for adequate resource cover and ensuring a
healthy talent pipeline, career planning and development, developing
competent employees and leadership capability.
Key Responsibilities
Collaborates with HR Business Partners, Senor HR Advisors,
and senior line management to assess development needs, performing gap
analysis, designing and leading programs that build people management
and leadership skills and capabilities.
Provides support to line management all phases/aspects of
talent management such as succession management, assessment, talent
pipelines, selection processes , skill pool management, competency
definition (leadership and technical)
Develops and or manages talent management programs and or
initiatives: Executive Leadership Development, Critical Skills
Acquisition, Management Trainee
Program, Management Entry
Program, Annual Internship, Group Exchange Program, International
Assignment and International Training.
Providing advisory support to line management in developing
training programs that align with the Bank’s talent management plans.
Manages the annual 360 degree feedback process.
In liaison or collaboration with Service Providers,
coordinates the development delivery of talent management training
programs.
Develops, manages and or maintains relationships with INTERNAL
/ EXTERNAL customers/stakeholders/supplies relating to own HR Area:
Heads of Human Resources of
International Businesses, Training
Service Providers, Coaches, Mentors, Assessors, Heads of Departments,
and Learning Institutions.
Coordinates and executes talent audits across the Group.
Maintain data, records and statistics relating to own HR area:
talent lists and documents, data, critical roles lists, tools,
assessments, performance, talent maps, talent pools, competency
frameworks, talent audits, skill audits.
Qualifications and Requirements
A University degree from an institution recognized by the
Commission for University Education in HR or a Business–related field.
A professional HR qualification or equivalent – Certificate, Diploma or Postgraduate Diploma.
An MBA will be an added advantage.
5 years of Human Resource Management experience; with at least 4 years’ experience in talent management and learning delivery.
Sound understanding of HR Policies and Procedures.
Knowledge of Labour and Employment Laws and HR Regulatory Guidelines
Leadership, customer service, communication, planning & organizing, and people management skills.
Computer Literacy.
The above positions are demanding for which the bank will provide a competitive package for the successful candidates.
If you believe you can clearly demonstrate your abilities to meet the
criteria given above, please submit your application with a detailed CV,
stating your current position, remuneration level e-mail and telephone
contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
NB: In the event that you are successful, we will require that
you provide us with a Certificate of Good Conduct that is not more than 6
months old.
To be considered your application must be received by 20th Feb. 2015.
Only short listed candidates will be contacted.