Vision Institute of Professionals
1. Job Title: Business Development & Marketing Executive
Role Overview:
The Business Development Executive (BDE) is responsible for generating
leads and supporting business revenue for the Institute.
Working as part of a dedicated sales team, the BDE will have his/her own
prospect portfolio focused on specific business sectors.
He/she will be responsible for developing a sales contact plan, building strategic proposals, and pitching to VIP clients.
Tasks / Responsibilities
Maximizing audience awareness and income
for the institute by responding to and following up sales enquiries by
post, telephone, email and personal visits
Digital marketing tasks within the
department: Website update(s), VIP Facebook page daily updates &
enquiries – Nairobi, online advertising (advert placements), online SMS
internal database texts (Visioninst1), VIP twitter handle & VIP
Youtube accounts, creating advert templates, and/or graphic designs and
modification for media placements
Maintaining positive relationships with all to help achieve business development targets
Assisting in managing specific marketing
campaigns and promotional activities from conception, on-site
implementation, through to completion
Carrying out marketing research, competitor and customer surveys
Daily newspaper(local dailies) review and provision of press report
Maintaining and developing relationships with existing customers in person and via telephone calls and emails
Cold calling to arrange meetings with potential students/clients to prospect for new business
Responding to incoming email and phone enquiries
Acting as a contact between the Institute and its existing and potential markets
Negotiating the terms of an agreement and closing sales
Gathering market and customer information
Representing the institution at trade exhibitions, and events
Challenging any objections with a view to getting the customer to buy
Reviewing sales performance, aiming to meet or exceed targets
Attending team meeting and sharing best practice with colleagues.
Other reasonable tasks & duties at the request of the Business Development & Marketing manager.
Qualifications, Skills and Selection
Essential
Commitment and passion for sales & marketing.
Demonstrated leadership and experience in
sales and marketing, with high-value customers involving individual
liaison, account management or similar one-on-one high value sales or
fundraising skills.
Demonstrated achievement of targets in a sales or business role.
Superior written and oral communications skills and excellent interpersonal skills.
Project management skills with demonstrated
attention to detail applicable to documentation, information recording
planning and reporting.
Highly advanced emotional competence with
excellent interpersonal and influencing skills, including effective
listening, tact, and confidence in dealing with sales & marketing.
Demonstrated success in working effectively
as part of a team with a diverse range of people including colleagues,
volunteers and representatives of other organizations.
High level of computer
literacy and proficiency with personal computers including email,
word-processing, spreadsheets and databases / customer relationship
management software.
Desirable Qualifications:
Bachelor of Commerce (Marketing option),
Diploma in Sales & Marketing or other related Marketing/Business
Development related course.
Thorough knowledge of 80/20 Rule in Marketing, Customer Segmentation, Marketing
Communications, Brand positioning &Social Media Marketing
Minimum 6 months experience working in educational training in the areas of sales, marketing, customer service
Salary Scale: Gross Salary of 30,000 to 50,000/=
2. Job Title: Front Office Representative
Reporting to the Business Development & Marketing manager, the Front Office Officer shall be in charge of the front office.
Primary Responsibilities:
Responding to all enquiries relating to the Institute and its offerings (programmes) appropriately.
Receiving and assisting appropriately.
Keeping records and informing the appropriate office of all communication that require follow-up.
Applying the application of the sales strategy to maximize students enrolments
Distributing brochures and educating clients about services offered by the institute.
Attending to clients complains promptly.
Under direction of the Registrar, keeping records of lecturers’ punctuality and attendance to class.
Safeguarding the confidentiality of the
Institute’s administration by exercising discretion in communicating
information to faculty, students and staff served by the Institute, and
in handling administrative records, files, and similar confidential
items.
Promoting a positive image of the Institute
Exercise professionalism in use of correct grammar, work attendance habits and attire
Any other duties assigned that may be assigned.
Skills Set
Sales ability
Hospitable and affable
Adaptability: Coping with the diversity of customers and their needs
Self-sufficiency
Self-control: handling complaints
Good relationship skills and a team player
Good memory: remembering students and other clients
Pro-active
Affable
Flexibility in working hours
Education and Training
Diploma in front office
At least two years’ work experience in a similar position
Having worked in an educational institution would be an added advantage
3. Job Title: System Administrator
The System Administrator (SA) directly reporting to the Head of ICT is
responsible for the administration, installation/configuration,
operation, and maintenance of systems hardware and software and related
infrastructure of the Institute.
Primary Responsibilities
Ensure server performance and maintain application on servers
Administer and maintain the operation of all campuses local area network
Install, configure, troubleshoot, and maintain server-based applications running
Back-up and restores files on servers;
provide reliable back-up procedures, and operation plans for
network/server environment; and monitor daily back up activities.
Establish and safeguard network traffic within all campuses’ local area networks and source off external connectivity.
Manage access to network resources including network accounts, mailboxes, etc.
Manage the traffic on the network to ensure proper allocation of resources as needed.
Diagnose network or server malfunction and
prepare and execute solutions with minimal interruption to basic server
requirements
Monitor and adherence to business continuity through disaster recovery plan and other exceeded.
Provide enterprise network security support
services on all three campuses’ firewall in a complex inter-networking
environment.
Monitor adherence to disaster recovery plan and other contingency plans
Provide accurate specifications for electronic resources related to this position
Recommend and implement changes to improve network security, reliability and performance
Recommend information security policy and procedures.
Troubleshooting of common problems arising with computers, printers and networking equipment
Install new / existing servers and configure hardware, peripherals, services, settings, directories.
Install, configure and maintain the Institute’s resource planning systems
Develop and maintain installation and configuration procedures.
Network administration, configuration and maintenance.
Perform daily systems monitoring, verifying
the integrity and availability of all hardware, server resources,
systems and key processes for all three campuses,
Reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Performing routine audit of systems and software
Perform regular security monitoring to identify any possible intrusions and
Repair and recover from hardware or software failures
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.
Any other duties assigned.
Knowledge/Skills
A Minimum of Diploma in IT and or Computer Science.
CCNA/MCSE Highly recommended
Minimum of 2 years’ work experience in a similar position.
Demonstrated technical expertise
How to Apply
Email your CV to: jobs@vision.co.ke latest by 13th February 2015
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